Information
How to order
From adding a watch to your cart to receiving the tracking number — the whole process explained.
How to make a purchase
- Choose the products you wish to purchase on our website.
- Press Add to cart or Buy now, then go to the shopping cart or straight to checkout.
- Review the product details and enter your coupon or gift card code if you have one.
- Log in as a returning customer, register as a new member, or use guest checkout.
- Enter your shipping and billing addresses.
- Select your preferred shipping method.
- Choose your payment method — Pay after QC approval, bank transfer, Wise/Revolut, cryptocurrency, PayPal or card.
- Add any special instructions in the order note.
- Press Place order. You receive a confirmation email with your order number immediately.
- If you chose card or bank transfer, payment instructions follow by email; for cryptocurrency you receive the wallet address once the order is generated.
- We begin processing as soon as the order is confirmed (or, for pay-after-QC orders, right away).
Order processing timeline
- You place the order.
- We prepare the watch and send quality-checking photos and a video (3–7 days).
- You review the QC material on your order page.
- You accept the piece — or request changes, in which case we return to step 2.
- We dispatch the watch by courier within 2 days of payment.
- You receive the tracking number (within 1 day of dispatch).
About QC confirmation
Please review and confirm the QC photos within 2 working days. If we do not hear from you, we will assume the QC is approved and proceed with shipment once payment is received.
Order cancellation
You may cancel before shipping arrangements are made. A full refund, excluding any non-refundable processing fees, is issued; depending on your bank it can take 10–30 days to appear. Once shipping has been initiated we can no longer accept cancellations.
Last updated: Sep 4, 2026